v0.2 Alpha

Welcome To Our Help Center

Need help with your account? Browse our help center resources below, or contact our support team if you need further assistance.
Browse 53 different Help Articles, written by humans – for humans, with more on the way.

New Clients

Getting Started

These guides will help you get set up with our services, and include all of the resources necessary to jump-start you on your website journey.

Client Portal Guides

These guides are built to help you get started with our portals, teaching you how to manage products, services, subscriptions, domains, billing information, and more.

Product Documentation

WordPress Hosting

These guides will help you get the most out of our WordPress hosting, and include relevant tips and tricks to optimize your WordPress experience.

Domain Management

These guides will help to manage your domains, understand how to access critical features and update contact information, as well as provide easy tutorials on how to migrate domains.

Email Hosting

These guides will walk you through how to manage your email hosting with Falls Tech Group including how to create, delete, and connect your email accounts.

Pre-built Website Kits

These guides will walk you through the installation and set up of our Elementor Theme Kits for WordPress, including how to brand your kit to get the most out of your experience.

Quick Troubleshooting

View All Guides

This guide will walk you through how to clear the Cloudflare cache from WordPress when using the provided WordPress plugin with your paid plan.
This guide will walk you through how to troubleshoot issues with your WooCommerce plugins not updating properly.
This guide will help you adjust your WordPress settings so that you can more proactively avoid URL changes to your WordPress posts when you make changes to how you organize your post content within.
This guide will teach you how to reset your website cache, including the web hosting cache, WordPress cache, and your browser cache to ensure you can see saved changes in your browser.
This guide will help you resolve issues with cPanel not allowing you to edit files due to the file decoding process not completing successfully.
This guide will help you troubleshoot DNS Issues with your domain and walk you through fixing these issues with known steps we have utilized with other client sites.

DNS

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If you are unable to get ahold of a representative immediately, do not hesitate to leave us a message for follow up and our team will touch base with you as soon as we can.